Warranty Terms

Please refer to your owner's manual to verify the terms and conditions of your warranty. If you have any questions please call our Helpline staff for clarification. To view your machine’s full warranty terms and conditions, please visit our Support page and follow the prompts to select your POLASEN machine’s Owner’s Manual.

The POLASEN Helpline is available during the following times (CST):

  • Monday - Friday: 8am - 8pm
  • Saturday: 9am - 6pm
  • Closed on Sunday

+86 18757723306
Register your POLASEN machine

Register your POLASEN hand dryer

Failure to register your product will not diminish your warranty rights. Please keep your proof of purchase.

Contact us

The POLASEN Helpline is available during the following times (CST):

Sunday: Closed
Monday – Friday: 8am – 8pm
Saturday: 9am – 6pm